Professional staff to assist you in English, Spanish or French — Phone: 1-877-206-5288 or 1-877-842-4827 — Fax: 1.855.897.2528 — E-mail: test@paternitydepot.com Professional staff to assist you in English, Spanish or French
Phone: 1-877-206-5288 or 1-877-842-4827 — Fax: 1.855.897.2528
E-mail: test@paternitydepot.com

What is a paternity test?
Performing a DNA paternity test is used to determine if an individual is the biological father of a child. The reason why this type of test provides the most conclusive result for paternity is because we all inherit our DNA from our biological parents — half from our mother, and half from our father. A DNA paternity test compares a child's DNA profile (which is unique) with that of the "alleged father(s)" to determine if there is a match. When performed correctly in an experienced laboratory, it's the most definitive proof of a biological relationship. 99.99% for an inclusive (positive match) or 0% for an exclusion (negative match).


What is the cost for a paternity test at PaternityDepot.com?
The cost of a test which includes the kit and all lab processing fees is only $59 (plus $8 for standard shipping and handling, or $20 for next day Fedex courier delivery). Many people ask us if there are any extra fee's and the answer is NO.
There are no other fees or charges of any kind, at any time, because are you dealing directly with our clinically precise, high volume DNA laboratory.


Is your web site secure?
Shopping with your credit card with Paternity Depot is guaranteed to be safe and secure.
We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.
This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.
To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.


Can I order over the phone?
Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime Saturday from 9am to 5pm EST and Monday thru Thursday from 9am to 6pm EST. Our number is 1-877-206-5288 or 1-877-842-4827. We have representatives to assist you in English, Spanish or French.


What are the Payment Options?
We accept Visa, Mastercard, American Express, or Discover as forms of payment. We are have added Paypal as a form of payment as well (please call us at 1-877-206-5288 or 1-877-842-4827 for our Paypal option).


Can you do a paternity test while pregnant?
Yes that is possible however Paternity Depot does not offer this test. Please e-mail test@paternitydepot.com as we can direct you to a partner laboratory that we are affiliated with.


What is in the mailed kit?
We will send you a DNA sample collection kit for easy at home use. There is a pre-addressed enveloped, form's, sterile buccal swabs and sample collection envelopes.


Why is your price much lower than other companies?
Paternity Depot is a laboratory that performs its own testing so this means that we can control the price. Other companies act as brokers for laboratories that actually do the test so the paternity test goes through many hands (hence the rise in price) before it gets to you.


What if I Cannot Obtain Buccal Swabs?
If for any reason you or we cannot obtain buccal swabs from any of the parties to a DNA test there are many alternative sources of DNA that often work quite well. Please e-mail test@paternitydepot.com for other options.


Who's involved?
We require the samples from the alleged father and child for conclusive results (over 99.99% accurate); the mother is not required to participate in the test however it is recommended in certain cases.


How long will my results take?
Results are provided in approximately 3-5 business days.


How accurate is the test?
Results are typically over 99.99% accurate for inclusion and 100% accurate for exclusion of a potential father.


How will I receive my results?
You may choose to receive your results by mail, telephone, e-mail, and/or fax.


How does a legal court admissible test work?
Paternity provides legal paternity tests in the United States, Canada and internationally. We have over 500 collection centers across North America so getting the proper chain of custody will not be a problem. If there are any questions, we can be contacted directly for assistance. Only the father and child are required for testing. The mother's participation is not required for conclusive results.


What is involved with the Chain of Custody and Identification Procedures at the Laboratory?
Adults must government issue identification containing a photo. For children, a birth certificate or health care card is sufficient. Photographs of all donors are also taken on site.


What if the other person to be tested is located in another address, city or country?
This scenario is very common and we will send you and the other person to be tested an individual separate kit at no extra cost (e.g. if you are located in Phoenix Arizona and your child is located in Dallas Texas then Paternity Depot will send a kit to both addresses at no extra cost). When ordering please indicate the second address in our form.